There is no doubt that EVs are surging in popularity. However, while many of the original concerns and objections to EVs are being overcome, today’s consumers are beginning to focus on the costs of maintenance and repairs. Their concerns are valid – especially because EVs contain components not found in internal combustion engine vehicles, most of which may be unfamiliar to first-time buyers, adding to their repair cost concerns.
EV buyers typically arrive at the dealership better informed about their purchase than those seeking an internal combustion engine vehicle. That makes it imperative for dealers and F&I professionals to become experts on EVs in order to help guide prospective buyers with the process from start to finish. Learn more about the evolving landscape by downloading your copy of the latest EV guide.